Help centre

Short guides for the things people ask about most.

Getting started

  1. Create your account and confirm your email.
  2. Complete Business profile: what you sell, where, and to whom.
  3. Create a Customer profile describing the businesses you want to reach.
  4. Start Lead research from the menu.

Connecting your email

Open Mailboxes → Connect. Gmail can be connected with Google sign-in or an app password; Outlook and Microsoft 365 connect with Microsoft sign-in where it is offered; most business mailboxes connect with the SMTP and IMAP details from your email provider. Before your first campaign, add your business postal address under Business profile: it is included at the bottom of every email.

Sending a campaign

Create a campaign, choose a mailbox and the leads to include, write or generate the emails, then launch. Emails go out within the days and hours you choose, and follow-ups stop as soon as someone replies.

Replies and the inbox

Replies, auto-replies and bounces are collected from your mailbox every few minutes. Anyone who asks to stop is added to your do-not-contact list.

Billing

Your balances, purchases and every change to your leads and credits are under Billing & usage.

Still stuck?

Our team answers chats and support tickets.